Tablet, Laptop, Cell Phone, and PC repair and consultations. Your gadgets play a major role in your professional, personal and school life. When you have an issue, you want an expert to handle the repair. That’s where we come in! With years of experience and awards in the IT industry, Prime Consultants can get the job done quickly and effectively.
Why choose us
Onsite Technical Support, Device Repairs and More!
Support Designed for YOU
How it works
We fix everything
We can assure you that we have seen it all! From dropping your phone, to dealing with hacking attempts, we are prepared to face anything that comes our way.
Every Prime Consultants technician carries extensive knowledge and real world experience in their area, so no device is too new, no technology too complicated.
Frequently asked Questions
Why is my computer slow?
Computer slowness can be contributed to a variety of factors. A common misconception is that storing a large amount of files can slow a computer down, this simply isn’t true! With real world industry experience, we can recommend a repair or reconfiguration to get your laptop, PC or portable device running as good or better than before!
How do I extend my wireless internet?
There are four main ways to extend internet. Listed in order of ‘best’ service; Wireless Repeaters, Power line Extenders, Mesh Networking, and extension via Ethernet cable. Our experts can implement the best solution for your situation and budget.
What kind of parts do you use for repairs/consultations?
We only use 100% genuine, high quality parts and devices when possible. If original parts are not available, or outside of your budget, we are happy to suggest alternatives.
Real customer reviews
My husband’s screen broke and he needed a repair. The gentleman told us his price and it would be done in 15 minutes.
We told him ok and left to shop around a bit to get the best bang for our buck. Come to find out he was the winner!!
Came back and told him let’s do it.
He not only fixed the issue, he asked us questions about other issues of the phone, gave us suggestions and a free screen protector!
Sean went over and beyond to get (our phone) fixed for us (in) and out within 20 mins. Leaving us with a perfectly working phone just in time for the storm that was approaching.
The phone also had a broken home button and he was able to fix that although that was damaged prior to the accident. Completely overjoyed with gratitude that this business was able to provide I have to give a 5 star rating to Prime Consultants Ltd.
Thank you again Sean!
Excellent Customer Service! Nothing was too much for them and their positive can-do attitude made everything possible! Ordered required parts, got them Fed-exed, and job was done in matter of time..and to mention regular follow ups & updates as work on progress. Now I have a factory fresh product in my hand thanks to Prime Consultants.
Sean, extremely proud of you as a young Bermudian entrepreneur and your top notch work ethic! Most of the times we think Great customer service was a thing in the past but the quality of your work says it still exists!
I needed access to my old laptop which I could not remember the password for….nothing on there was backed up anywhere else so I was panicking as I was ‘locked out’. I called Prime Consultants to check they could help me…they said to take my laptop there so I dropped it off yesterday morning. Less than 24 hrs later my laptop is like a new laptop and all my photos are on my iCloud, they have set up my Microsoft account for me so it ‘talks’ to my Apple account and they didn’t mind all my stupid (non technical) questions! Their rates seemed really competitive. I would highly recommend
Have to give credit to Prime Consultants.
Had an issue with my laptop. Which holds my life! Contacted them on Monday. Delivered my laptop to Sam Roberts and the team on Tuesday. Received it back today working better than ever.
Prime Consultants were not only quick. They were professional, courteous and I think, quite reasonable for the service provided.
Prime Consultants have come to our rescue and successfully retrieved our lost world. They were knowledgeable, engaging, and kind to my son. Their expertise is unparalleled. Thank you Sam and Sean David Whiting! Superheroes.
A huge shout out as well to Prime Consultants Ltd. who took my data off my old laptop, and had it installed on my new laptop by lunchtime. I have found Prime Consultants great at giving advice on things to look for when choosing a laptop, they are transparent about price and repair costs vs. value, and speed of work.
This is by far the best service yet on the island! Absolutely Happy! 10 stars for me you won’t find anywhere better then Prime Consultants! Thank you Sean Whiting you’ve made life easier. ⭐️⭐️⭐️⭐️⭐️⭐️🤩
Awesome quick service! Always responds to messages. Very professional when dealing with customers and great prices!!!!